Shipping Information

When will my item ship?
All pre-verified items we aim to ship within 1 business day. Same day in-store pickup from our Minneapolis location is also available  Items available v...
Tue, 7 May, 2019 at 12:10 PM
Is the delivery time flexible?
Delivery time for the domestic US is typically 2-5 business days.  Expedited shipping is available for pre-verified items. 
Wed, 8 May, 2019 at 1:48 PM
I need a copy of my invoice for my order. Can you provide one?
We ship all packages with a packing slip including the details of your order.  Another copy is also emailed with your order confirmation. If you need a copy...
Mon, 17 Dec, 2018 at 3:08 PM
I ordered multiple items, why were they shipped separately?
If some items are available for quicker shipment we will send those first, and separately from items not yet ready for shipment. 
Wed, 8 May, 2019 at 1:35 PM
What shipping carrier do you use?
We typically ship orders with USPS.  Although if you prefer, a UPS option is also available. 
Tue, 7 May, 2019 at 12:18 PM
How much does shipping cost?
We now offer complimentary shipping via USPS to the continental US for orders over $195!  All orders under $195 we over a calculated shipping rate from ...
Tue, 7 May, 2019 at 12:17 PM
Can I insure my order?
Yes, Route shipping insurance is automatically added to your order but is optional.  Route will cover the cost of all lost, stolen or broken items for 1...
Wed, 8 May, 2019 at 1:58 PM